"Out" Boarding Client Service Employees
Using Innovative Techniques to Transition Headquarters-Based Employees to the Field
Read the case study: "Out" Boarding Client Service Employees to learn how a financial firm saved money and provided better customer service by transitioning headquarters based employees to the field.
Includes information on:
- Preparing managers to work independently in the field
- Transitioning employees using support tools
- Similarities between onboarding and "out" boarding.